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Service Now

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Service Now—We make it easy

Simply contact us via email or phone and a certified CFI technician will get back to you immediately to solve your printer issue. CFI Service Call Managers use proprietary call management software to proactively manage your service calls until completion. From tracking part shipments to communicating with CFI field technicians , CFI Call Managers leave nothing to chance. We also track service history online which as a client you can access at any time.

Umbrella Coverage

Umbrella Coverage

Cartridge Family Ink is an Authorized Service Provider (ASP) for Hewlett Packard, Xerox, Ricoh, Canon, Lexmark, Sharp, Dell and Konica/Minolta. Our technicians receive ongoing training on the most recent models of office machines. We can pick up the warranty on all new models and support older legacy machines creating an Umbrella of coverage . This eliminates the need for multiple service providers.

Umbrella Coverage
Printer Management System

Printer Management System

Cartridge Family Ink offers an array of Print Management Services to fit your needs and budget:

  • LIFETIME WARRANTY: Toner price point includes all labor, all parts and guaranteed 4 hour response time
  • SERVICE ONLY: Service contracts designed to cover your entire inventory of printers, copiers, multi-function devices and fax machines.
  • TIME & MATERIAL: Pay for service only as needed. We still guarantee 4 hour response time.

You're in good company

The Lifetime Warranty™ program is used by companies you know and trust, incuding University of California, the City and County of San Francisco, Electronic Arts, The Law firm of Farrella Brown and Martel.

  • UCSF
  • Farella Braun Martel
  • Seneca Foundation
  • Electronic Arts Logo
  • UC Berkeley Haas School of Business
  • UC Berkeley Law Boalt Hall
  • UC Berkeley
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